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Massachusetts

Depression resources in Massachusetts

Shariq Refai, MD, MBA, board-certified psychiatrist and the reviewer of this article.

Reviewed by Shariq Refai, MD, MBA·Updated March 15, 2026·About 5 minutes

State and regional lines here include Massachusetts 211. Massachusetts Department of Mental Health funds and oversees publicly funded mental health services in Massachusetts. 3 academic medical centers run psychiatry departments: Harvard Medical School Department of Psychiatry (Massachusetts General Hospital), McLean Hospital, Boston University Chobanian and Avedisian School of Medicine, Department of Psychiatry. Beyond 988, Massachusetts runs its own crisis line: Massachusetts Behavioral Health Help Line, 1-833-773-2445, 24/7. NAMI's helpline directory lists 6 local peer helplines in Massachusetts, from NAMI Bristol County to NAMI South Shore. Hours and numbers change, so confirm with each organization before relying on them.

If this is a crisis

Call or text 988 anywhere in Massachusetts, any time. Press 2 for Spanish. TTY users dial 711, then 988. Veterans press 1. Massachusetts also runs its own line: Massachusetts Behavioral Health Help Line, 1-833-773-2445, 24/7. If someone is in immediate danger, call 911.

Crisis and warm lines in Massachusetts

Massachusetts Department of Mental Health

Phone: 617-626-8097
Website: www.mass.gov/orgs/massachusetts-department-of-mental-health

NAMI peer helplines in Massachusetts

From NAMI's helpline directory, updated August 24, 2026. Peer support and referrals, not crisis lines.

  • NAMI Bristol County. 508-493-9048. Every day, 9am to 9pm Eastern.
  • NAMI Cambridge/Middlesex. 617-984-0527. Voicemail, returned within 1 business day.
  • NAMI Greater Boston. 781-819-3282. Voicemail, returned by volunteers.
  • NAMI MetroWest. 978-760-7702. Monday to Friday, 9am to 5pm Eastern.
  • NAMI Plymouth Area. 508-209-1124. Returned within 3 business days.
  • NAMI South Shore. 617-657-9550. 10am to 8pm Eastern.

Programs and agencies in Massachusetts

State behavioral health agencies

Source: AnxietyResource.org, Massachusetts.

MassHealth (Massachusetts Medicaid) Behavioral Health

MassHealth (Massachusetts Medicaid) Behavioral Health covers behavioral health care for eligible Massachusetts residents. Use its provider search to find in-network therapists and psychiatrists.

Academic psychiatry in Massachusetts

Telepsychiatry in Massachusetts

A clinician who treats you by video has to hold a Massachusetts license, because licensing follows where you are during the visit. Practices to compare and prescribing rules are on the state resources overview.

Frequently asked questions

What crisis and warm lines does Massachusetts have besides 988?
Massachusetts 211. Warm lines are for talking things through when you're not in immediate danger. In a crisis, call or text 988 or call 911.
Is there a local NAMI helpline in Massachusetts?
Yes. NAMI's helpline directory lists 6 in Massachusetts, including NAMI Bristol County (508-493-9048), NAMI Cambridge/Middlesex (617-984-0527), NAMI Greater Boston (781-819-3282). They offer peer support and local referrals, not crisis care. For a crisis, call or text 988.

Also useful in Massachusetts

Last reviewed September 23, 2026. Cite as: Refai, S. (2026, September 23). Depression resources in Massachusetts. DepressionResource.org. https://depressionresource.org/state-resources/massachusetts/

Every clinical page on DepressionResource.org is written in plain language, dated, and reviewed by a board-certified psychiatrist against current clinical guidelines. See our editorial standards and medical review process.